UNRWAPalestine refugeesUnited Nationshumanitarian aidLevant

UNRWA: Providing Humanitarian Aid to Palestine Refugees

UNRWA: Providing Humanitarian Aid to Palestine Refugees

The United Nations Relief and Works Agency for Palestine Refugees in the Near East, commonly known as UNRWA, is a specialized United Nations programme established to provide direct relief and works programmes for Palestinian refugees. Founded on December 8, 1949, the agency has operated for 76 years, serving populations across the Levant region from its headquarters in Amman, Jordan, and offices in Gaza, Palestine.

Under the leadership of Commissioner-General Philippe Lazzarini and Deputy Commissioner-Generals Natalie Boucly and Antonia Marie De Meo, UNRWA manages a vast network of services designed to support the basic needs of refugees, ranging from primary education to emergency medical response.

UNRWA operations, as of 1 January 2020
UNRWA operations, as of 1 January 2020

Key Facts

Total number of Palestinian refugees registered by UNRWA (1950–2008)
Total number of Palestinian refugees registered by UNRWA (1950–2008)
  • Established: December 8, 1949.
  • Primary Purpose: Direct relief and works programmes for Palestinian refugees.
  • Staffing: Approximately 30,000 employees.
  • 2020 Budget: US$806 million.
  • Core Services: Education, healthcare, social services, infrastructure improvement, and microfinance.
  • Headquarters: Amman, Jordan and Gaza, Palestine.

Core Operations and Services

British politician Alan Duncan talking to schoolchildren at a school supported by UNRWA and UKaid in Gaza, 10 December 2012
British politician Alan Duncan talking to schoolchildren at a school supported by UNRWA and UKaid in Gaza, 10 December 2012

UNRWA operates as a comprehensive service provider, filling critical gaps in infrastructure and social safety nets for registered refugees. Its mandate covers several key fields of humanitarian aid.

Education and Health Care

Education is a cornerstone of UNRWA's mission, providing schooling to thousands of children. In the health sector, the agency maintains a robust network of facilities. As of 2014, UNRWA operated 139 primary health facilities, employing 3,107 health staff to serve over 3.1 million refugees, resulting in more than 9.2 million annual patient visits.

UNRWA staff member comforts a distressed child at a school shelter in Nuseirat camp, Gaza Strip.
UNRWA staff member comforts a distressed child at a school shelter in Nuseirat camp, Gaza Strip.

Relief, Social Services, and Infrastructure

Beyond health and school, the agency provides essential social services and works to improve the infrastructure of refugee camps and settlements. This includes emergency response operations during conflicts and natural disasters, as well as long-term camp improvements.

Polio vaccines being administered at an UNRWA shelter in Al-Shati refugee camp during the 2024–25 Gaza Strip polio epidemic
Polio vaccines being administered at an UNRWA shelter in Al-Shati refugee camp during the 2024–25 Gaza Strip polio epidemic

Microfinance Assistance

To promote economic self-reliance, UNRWA's Microfinance Department provides loans to refugees. Cumulative data as of 2023 shows that 29,000 loans have been awarded with a total value of US$531.41 million. These efforts specifically target vulnerable groups, with 48% of outreach directed toward women and 25% toward youth.

Residents of Yarmouk Camp line up to receive UNRWA aid during the Syrian civil war, January 2014
Residents of Yarmouk Camp line up to receive UNRWA aid during the Syrian civil war, January 2014

Funding and Governance

Two women holding flat bread
Women receiving bread from United Nations Relief for Palestine Refugees (UNRPR), 1948: photo from UNRWA Archive

UNRWA is funded through voluntary contributions from member states and private partners. The agency is overseen by an Advisory Commission and reports to the United Nations. Funding levels vary by country, with some providing over US$100 million annually while others contribute smaller amounts or none at all.

2022 UNRWA funding by country in US dollars Over $100,000,000 Over $50,000,000 Over $25,000,000 Over $10,000,000 Over $5,000,000 Over $1,000,000 Under $1,000,000 No donations
2022 UNRWA funding by country in US dollars Over $100,000,000 Over $50,000,000 Over $25,000,000 Over $10,000,000 Over $5,000,000 Over $1,000,000 Under $1,000,000 No donations

The agency's financial stability is often subject to geopolitical tensions, leading to periods of funding suspensions or conditional aid. For example, in 2021, the European Union conditioned certain funding on the removal of incitement from Palestinian Authority textbooks.

UNRWA Commissioner-General Philippe Lazzarini with US Secretary Antony Blinken in Amman, Jordan, 4 November 2023
UNRWA Commissioner-General Philippe Lazzarini with US Secretary Antony Blinken in Amman, Jordan, 4 November 2023

Challenges and Controversies

A dozen men digging a deep hole
Men dig a mass grave for victims of the Sabra and Shatila massacre, 1982, from the UNRWA Archive.

Due to the complex political environment of the Levant, UNRWA has faced significant scrutiny. Issues have included allegations regarding the neutrality of its staff, the content of textbooks used in its schools, and the agency's relationship with local authorities, including Hamas in the Gaza Strip.

The agency has been the subject of various independent evaluations and reports. While some reports describe the agency as competent and resilient, others have called for deeper reforms. In recent years, the agency has faced legal challenges and bans within Israel, leading to cases before the International Court of Justice (ICJ).

Israeli white phosphorus attack on the main compound of the UNRWA in central Gaza City, 15 January 2009
Israeli white phosphorus attack on the main compound of the UNRWA in central Gaza City, 15 January 2009

Summary of UNRWA Impact

UNRWA Operational Metrics and Reach
Category Metric/Detail Reference Period/Data
Health Facilities 139 primary facilities 2014
Health Reach 3,134,732 refugees 2014
Microfinance Loans 29,000 loans awarded Cumulative to 2023
Loan Value US$531.41 million Cumulative to 2023
Total Staff 30,000 General
Budget US$806 million 2020

Frequently Asked Questions

What is the primary purpose of UNRWA?

UNRWA is a United Nations programme dedicated to providing direct relief, health care, education, and social services to Palestinian refugees in the Near East.

Who leads UNRWA?

The agency is led by Commissioner-General Philippe Lazzarini, supported by Deputy Commissioner-Generals Natalie Boucly and Antonia Marie De Meo.

How is UNRWA funded?

UNRWA relies on voluntary contributions from various countries and private donors, though these funds can fluctuate based on political agreements and evaluations.

What services does UNRWA provide beyond basic aid?

In addition to health and education, UNRWA offers microfinance loans to encourage economic independence, particularly for women and youth, and manages infrastructure improvements in refugee camps.

Where does UNRWA operate?

The agency operates within the Levant region, with major headquarters and operational hubs in Amman, Jordan, and Gaza, Palestine.